28 June 2006 - 21:01Auditors back better Contract Management

Auditors and Auditors General are consistently speaking out about the lack of governance around the contract life-cycle.

June 28 David Crawshaw writes in The Australian that BETTER safeguards are needed to ensure Australian aid money used to rebuild tsunami-ravaged Indonesia is spent appropriately, a report has found.An analysis by the National Audit Office has called for improved accountability so that money administered by AusAID, the national aid agency, is not lost to fraud or corruption.

The audit office’s report, released today, warns AusAID must be constantly on the lookout for corruption as it works with Indonesian contractors to rebuild the shattered region.

It criticises AusAID’s risk management and accountability measures.

“A key risk for activities is that of fraud and corruption,” the report said.

“This is a recognised risk in Indonesia, which the Indonesian Government has declared a commitment to tackle.”

Despite these dangers, AusAID did not identify strategic risks until August 2005 and did not perform a proper risk assessment.

“Identification of risks at the strategic and operational levels has not been timely or sufficiently systematic and structured,” the audit concluded.

“By the time risk management plans had been put in place, some risks had already materialised, particularly the pressures on the timely and effective delivery of aid.”

The report said AIPRD aid money had been spent more slowly than anticipated, with only $70 million spent up to March this year.

AusAID also needed to improve its contract management, it said.

“A number of contracts were signed after the provision of services had commenced, including ones delivering aid after the emergency period had passed.”

The report urged AusAID to keep a closer eye on procurement of goods and services, particularly those obtained through direct sourcing instead of tender.

It said AusAID was the victim of 43 suspected fraud cases worth $917,000 between 2002-03 and 2004-05, although some of this money had been recovered.

In a one-line statement contained within the report, AusAID welcomed the analysis and agreed to act on its findings.

“AusAID is satisfied with the outcomes and conduct of the performance audit and has agreed to act upon all of its recommendations,” the agency said.

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27 June 2006 - 12:19IBM pushes online Contract Management

(Networkworld.com 26 June 2006) IBM unveiled technology Monday designed to put the entire process of signing and managing IT contracts online to let the vendor, its partners and customers save time and money.

“The problem we’re trying to help solve is allowing our partners and clients to do business more efficiently,” Cathy Lasser, vice president, industry solutions and emerging technology, IBM Research, said.

Developed by IBM Research over the past couple of years, Contracts OnLine is a Web-hosted application that the company is making available for free to its business partners and customers in the U.S.

The application relies on digital watermarks with signer names and dates as well as IBM’s WebSphere Application Server and the vendor’s DB2 database. Contracts OnLine also requires Adobe Reader.

With the application, users on the Web can securely access, review and sign a contract, track its status, and see who made which alterations to the online document, Lasser said. Contracts OnLine automatically sends e-mails to the parties involved in a particular contract notifying them when to review and sign the document as well as when a contract is about to expire.

IBM has been piloting the software with 700 partners and customers.

With headquarters in Monett, Missouri, Jack Henry & Associates provides IT systems to financial institutions across the U.S. An IBM business partner, Jack Henry sells iSeries and pSeries servers to banks and credit unions, respectively. The company is already close to standardizing its contract management on Contracts OnLine, according to Steve Crawford, manager of hardware technology and services at Jack Henry.

“So far, it’s working extremely well,” Crawford said. “We’re extremely pleased with the pilot and customers have been very responsive to it.” To date, Jack Henry has handled contracts with over 100 customers through Contracts OnLine. Though it’s too early to tell how much money the software may save the company, Jack Henry has already eliminated a lot of paperwork and is more time efficient, he added.

Previously, when selling an IBM system to a customer, the company would use a combination of scanning, e-mail and express mail to have all parties involved sign a contract, meaning the process could take several days and not occur in real-time as it can online.

Although IBM is positioning the software for use by small and medium-sized businesses, Contracts OnLine is suitable “for any size business,” Lasser said, with the application capable of handling the demands of complex multiparty contracts as well as simpler two-party deals.

So far, the software is limited to use by U.S.-based operations doing business with IBM, whether purchasing the vendor’s technology or signing up for lease or loan contracts from IBM Credit. IBM does intend to expand Contracts OnLine to its partners and customers outside the U.S. next year, Lasser said. “As we look to extend it out, we’re exploring different legal options,” she added.

IBM is also considering other uses for the technology, potentially making it available to non-IBM customers and partners, Lasser said.

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